Standard Operating Procedure: Difference between revisions

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{{Glossarytable}}
'''Foreword:''' As the name indicates, Standard Operating Procedure is a set of Guidelines to be followed when the station is functioning nominally. Breaching Standard Operating Procedure without a very good reason is grounds for demotion, at the discretion of the relevant Head of Staff. In addition, blindly following the letter of SOP while ignoring the context of the shift is a '''ridiculously bad idea'''. SOP is malleable if the situation requires it, and the general well-being and proper functioning of the crew and station should not be sacrificed for the sake of rigorous adherence of SOP. Remember, '''context is king'''.
'''Foreword:''' As the name indicates, Standard Operating Procedure is a set of Guidelines to be followed when the station is functioning nominally. Breaching Standard Operating Procedure without a very good reason is grounds for demotion, at the discretion of the relevant Head of Staff. In addition, blindly following the letter of SOP while ignoring the context of the shift is a '''ridiculously bad idea'''. SOP is malleable if the situation requires it, and the general well-being and proper functioning of the crew and station should not be sacrificed for the sake of rigorous adherence of SOP. Remember, '''context is king'''.


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==Alert Levels [[File:Shuttleconsole.png|32px]]==
==Alert Levels==
{{pageframecollapse
=== <span style="color:green">Code Green - All Clear</span> ===
| color      = 308E30
Standard operating level. No immediate or clear threat to the station. All departments may carry out work as normal.
| image      = Greenpin.png
| title      = Security Level Green - Status: All clear; no threats on-board/near the station
| header    = ''"Attention! Security level lowered to green. All threats to the station have passed. All weapons need to be holstered and privacy laws are once again fully enforced."''
| content    = '''Called by:''' Anyone with Captain-Level Access at a working Communications Console.
 
'''Conditions:'''
* Default Alert Code at the start of the shift. Do not change unless a threat is suspected/confirmed;
'''OR'''
* All confirmed/suspected threats to the station and/or crew have been handled, or simply vanished on their own. It is recommended that, after 15+ minutes on Code Blue without any hostile activity, Code Green be called;
 
'''Security:'''
 
* All weapons must be holstered or kept in pockets/suit storage slots unless absolutely required;
 
* Random searches are not permitted without express permission by either the Head of Security, Captain or CC Officers. However, searches are still permitted if there is reasonable suspicion of a crime
 
'''Secure Areas:'''
{{Hatnote|EVA Storage, Tech Storage, Gravity Generator, Engineering Secure Storage, AI Upload, Teleporter, Vault, Gateway, anywhere else requiring command level access that does not get regularly used}}
 
* Secure areas such as the teleporter and EVA are to be left unbolted and ready to be used for their intended purposes. Exceptions are below;
 
* The Gateway is not to be opened without permission from the Captain or Acting Captain;
 
* The Vault is not to be opened unless repairs are required, gold is required for Research and Development (in case Mining fails to deliver) or a critical item needs to be hidden in the safe
 
'''General Crew:'''
 
* While not required, it is recommended that the crew activate and maximize their Suit Sensors, due to the potential for workplace accidents;
 
* Free transit through the station is permitted for the crew, outside of Secure Areas.
}}
 
{{pageframecollapse
| color      = 394FCC
| image      = Bluepin.png
| title      = Security Level Blue - Status: There is a suspected threat on-board/near the station
| header    = ''"Attention! Security level elevated to blue. The station has received reliable information about possible hostile activity on the station. Security staff may have weapons visible and random searches are permitted."''
| content    = '''Called by:''' Anyone with Captain-Level Access at a working Communications Console.
 
'''Conditions:'''
* There is a suspected threat on-board the station, or at a nearby location in space. This includes any signs of hostile activity that have not caused any damage to station or crew, but nonetheless seem present.
'''OR'''
* Confirmed Code Red threats have been properly handled or subsided on their own. It is recommended that, after 15+ minutes on Code Red without any hostile activity, Code Blue be called.
 
'''Security:'''
 
* Weapons do not need to be holstered. However, it is recommended that Security personnel follow Security SOP in order to prevent accidents and to be fully aware of armament procedure;
 
* Random searches are fully permitted. Security personnel may detain any personnel refusing a random search in order to conduct said search;
 
'''Secure Areas:'''
{{Hatnote|EVA Storage, Tech Storage, Gravity Generator, Engineering Secure Storage, AI Upload, Teleporter, Vault, Gateway, anywhere else requiring command level access that does not get regularly used}}
 
* It is recommended that all Secure Areas be bolted down unless their use is necessary;
 
* Excursions into the Gateway are not recommended, unless they are rescue parties.
 
'''General Crew:'''
 
* All personnel are highly recommended to maximize their Suit Sensors;
 
* Personnel are to report any suspicious activity to the nearest member of Security, or use their PDA or headsets if required;
 
* Personnel are highly encouraged to exercise caution, even if the threat is only suspected. Following simple safety procedures (such as not going through Maintenance alone) can prevent needless accidents;
 
* Visitors to the station (anyone with Civilian-level access) are recommended to stay in public areas, for their safety.
}}
 
{{pageframecollapse
| color      = 8B0000
| image      = Redpin.png
| title      = Security Level Red - Status: There is a confirmed, hostile threat on-board/near the station
| header    = ''"Attention! Code Red! There is an immediate and serious threat to the station. Security may have weapons unholstered at all times. Random searches are allowed and advised."''
| content    = '''Called by:''' Any two personnel with Command-Level Access, at a Card Swiper. Requires close timing.
 
'''Conditions:'''
* There is a confirmed, hostile threat on-board the station or nearby in space. This threat should pose recognizable danger to the station and/or crew at large.
 
'''Security:'''
 
* Security personnel should read Security SOP for armament, armory and safety procedures;
 
* Random searches are fully permitted and recommended. Security personnel may detain any personnel refusing a random search in order to conduct said search;
 
* Security personnel are to cooperate fully with any Central Command Staff (such as Emergency Response Teams) in order to eliminate the threat to the station.
 
'''Secure Areas:'''
{{Hatnote|EVA Storage, Tech Storage, Gravity Generator, Engineering Secure Storage, AI Upload, Teleporter, Vault, Gateway, anywhere else requiring command level access that does not get regularly used}}
 
* There are no restrictions on bolting Secure Areas. Secure Areas may be left bolted or unbolted at the discretion of Command personnel;
 
* Excursions into the Gateway are prohibited, unless they are rescue parties.
 
'''General Crew:'''
 
* All personnel are required to maximize their Suit Sensors;
 
* Unless their job demands it, personnel are forbidden from entering maintenance tunnels. Personnel in violation of this order may be charged with trespassing;
 
* Visitors to the station (anyone with Civilian-level access) are to remain inside the Bar, Library or Dormitories for the duration of Code Red;
 
* Personnel are to follow the instructions of Security staff, so long as they are within the bounds of Space Law and are not acting against the general well-being of the station and its crew. Failure to do so may lead to their arrest for Creating a Workplace Hazard.
}}
 
{{pageframecollapse
| color      = C6A500
| image      = Goldpin.png
| title      = Security Level Gamma - Status: There is a massive threat to the safety of the station and crew
| header    = ''"Attention! Gamma security level activated! Central Command has ordered the Gamma security level on the station. Security is to have weapons equipped at all times, and all civilians are to immediately seek their nearest head for transportation to a secure location."''
| content    ='''Called by:''' Central Command. Use a Communications Console or Fax Machine in order to explain the situation. Remember, Gamma is rarely called, for good reason. Having a well-written, concise fax that explains the situation to the best of your ability, as well as why it deserves Code Gamma being called, signed and stamped by the Captain or Acting Captain, goes a long way towards ensuring Gamma is provided. Remember, this is for '''extreme emergencies''' only.
 
'''Conditions:'''
* There is a massive threat to the continued safety of the station and crew, threatening the very existence of the Station;
 
* However, this threat is not yet big enough to warrant the destruction of the Station, and Central Command may still want to protect their assets.
 
'''Security:'''
 
* Martial Law is enacted. Standard Operating Procedure is suspended. Security personnel have full permission to do whatever it takes to ensure that the safety of the station and crew is maintained. Personnel interfering with emergency procedures may be detained. Security are cleared to use lethal force in response to any physical threat. Assault of Command or ERT may be punished with immediate field execution.
 
* Random searches are fully permitted, allowed and encouraged. Security personnel may detain any personnel refusing a random search in order to conduct said search;
 
* If the Gamma Armory is deployed, Security are to secure its contents and distribute them to Security personnel in order to handle the threat. Non-Security personnel (including members of the Legal Sub-Department) are not to receive these weapons unless deemed necessary by the Warden, Head of Security, or Captain;
 
* Security personnel are to cooperate fully with any Central Command Staff (such as Emergency Response Teams) in order to eliminate the threat to the station.
 
'''Secure Areas:'''
{{Hatnote|EVA Storage, Tech Storage, Gravity Generator, Engineering Secure Storage, AI Upload, Teleporter, Vault, Gateway, anywhere else requiring command level access that does not get regularly used}}
 
* All Secure Areas are to be bolted down. Secure Areas may be left unbolted at the discretion of Command personnel;
 
* Excursions into the Gateway are fully prohibited.
 
'''General Crew:'''
 
* All personnel are required to maximize their Suit Sensors;
 
* All personnel are to remain inside their Departments until such a point as Code Gamma has passed, unless specifically requested by Security and/or Command, or their particular skills can help resolve the situation (such as Field Medics or Engineers);
 
* Visitors to the station (anyone with Civilian-level access) are to remain inside the Bar, Library or Dormitories until such a point as Code Gamma has passed;
 
* Personnel are to follow the instructions of Security staff, so long as they are within the bounds of Space Law and are not acting against the general well-being of the station and its crew. Failure to do so may lead to their arrest for Creating a Workplace Hazard.
}}
 
{{pageframecollapse
| color      = 800080
| image      = Purplepin.png
| title      = Security Level Delta - Status: The station's Nuclear Fission Device has been armed
| header    = ''"Attention! Delta security level reached! The station's self-destruct mechanism has been engaged. All crew are instructed to obey all instructions given by heads of staff. Any violations of these orders can be punished by death. This is not a drill."''
| content    = '''Called by:''' Malfunctioning AI Units or the on-board Nuclear Fission Device being activated.
 
'''Conditions:'''
* A Malfunctioning AI Unit has dropped all semblance of stealth and activated their Override Mechanism.
'''OR'''
* The on-board Nuclear Fission Device has been activated by Command or Central Command personnel. Though it does not trigger Code Delta, Nuclear Operative Nuclear Operations should still be considered as a Code Delta situation.
 
'''Security:'''


* In the case of a Malfunctioning AI Unit, all Security personnel are '''''required''''' to drop whatever it is they are doing, and proceed to neutralize the AI Unit. Any relevant help from station personnel (such as Engineers or Scientists) is not to be turned down;
* [[Suit sensors|Suit sensors]] are not required to be on.
* Weapons worn by security are to be hidden except when in the case of an emergency.
* Crew members may freely walk in the hallways.
* AI/Cyborgs have no need to bolt down any secure areas.
* Security must respect the privacy of crew members and no unauthorized searches are allowed.


* In the case of Nuclear Operatives, defusing the bomb is not recommended. Security personnel are to escort all other personnel off-station;
=== <span style="color:blue">Code Blue - Confirmed Threat</span> ===
Elevated alert level. There are reports or other proof available to indicate that there is a threat to the station. When a Centcom threat summary is received and printed at communication consoles (happens automatically every roundstart), the blue alert level is applied.


* In the case of a Central Command-authorized activation of the on-board Nuclear Fission Device, all Security personnel are to stand down.
* Suit sensors are mandatory, but coordinate positions are not required.
* Security may have weapons visible.
* Crew members may be searched by security with probable cause.
* AI/Cyborgs may bolt down high secure areas.
* Energy guns, laser guns and riot gear are allowed to be given out to security personnel if the [[Head of Security|HoS]] or [[Warden]] agree.


'''Secure Areas:'''
=== <span style="color:red">Code Red - Immediate Threat</span> ===
{{Hatnote|EVA Storage, Tech Storage, Gravity Generator, Engineering Secure Storage, AI Upload, Teleporter, Vault, Gateway, anywhere else requiring command level access that does not get regularly used}}
Maximum alert level. There is an immediate threat to the station or severe damage. Martial Law is in effect.


* Procedures are irrelevant.
* Suit sensors are to be turned fully on at all times.
* Security can raid departments and arrest any crew member deemed a threat to the station.
* All crew members must remain in their departments.
* AI/Cyborgs may bolt down maintenance and airlocks leading to space.


'''General Crew:'''
=== <span style="color:purple">Code Delta - Imminent Destruction</span> ===
The station's self destruct mechanism has been engaged due to overwhelming threat to the station. Martial Law is in effect.


* In the case of a Malfunctioning AI Unit or Nuclear Operatives that have armed a nuclear device, all non-vital personnel are to evacuate off-station immediately;
* Suit sensors are to be turned fully on at all times.
* All orders from Heads of Staff and Security must be followed, any disobedience is punishable by death.
* All crew members are to evacuate immediately, if possible.


* In the case of a Central Command-authorized activation of the on-board Nuclear Fission Device, all personnel are to stand down.
== Different Situations ==
}}
=== Evacuation ===
* All personnel are to evacuate on the escape pods or the emergency shuttle, which Central Command sends.
* All personnel are required to assist with evacuation. All crew must be evacuated, regardless of their consciousness.
* Prisoners are to be brought to the secure area of the escape shuttle, except for prisoners who pose a severe threat.
* [[AI]] units may be brought to Central Command on portable card devices (InteliCards) if structural failure is likely or AI units wish to leave.
* [[Guide_to_robotics#Mechs|Mechs]] and [[Cyborg]] units are to be hauled to the escape shuttle for Central Command to inspect.
* Authorizing early shuttle launches is '''not allowed''' unless there is an immediate threat to shuttle integrity.


=== [[File:FireAlarm.png]] Fire and Other Environmental Hazards ===
* Immediate evacuation of all untrained personnel.
* Fire alarms to be used to control the hazard.
* [[Atmospheric Technician|Atmospheric Technicians]] and [[Station Engineer|Station Engineers]] are to remove the hazard.
* Pump air back into the area when fixed.
* Ensure the damage is repaired.


{{SOPTable}}
=== [[File:L3locker.png]] Viral Outbreak ===
[[Category:Standard Operating Procedure]]
* If severe viral strain is on board the station, the [[Chief Medical Officer]] is required to quarantine infected parts of the station with the help of security.
[[Category:Guides for New Players]]
* All infected crew are to be isolated in [[Virology]] or [[Medbay]].
* Sterile masks/Internals and gloves are mandatory for medical personnel and recommended for crew.
* Quarantine must be maintained until the outbreak is contained and resolved.
* If the Emergency Shuttle is called, medical and security are to ensure no infected crew board the shuttle.

Latest revision as of 09:58, 15 July 2022

Foreword: As the name indicates, Standard Operating Procedure is a set of Guidelines to be followed when the station is functioning nominally. Breaching Standard Operating Procedure without a very good reason is grounds for demotion, at the discretion of the relevant Head of Staff. In addition, blindly following the letter of SOP while ignoring the context of the shift is a ridiculously bad idea. SOP is malleable if the situation requires it, and the general well-being and proper functioning of the crew and station should not be sacrificed for the sake of rigorous adherence of SOP. Remember, context is king.

Nanotrasen has a standard set of procedures for crew personnel to follow when there is (or isn't) an emergency. This is to assure that all actions are in the best interests of Nanotrasen. Failure to follow these may result in dismissal/demotion. Extreme or repeated cases may result in a jobban.

NOTE: Any mentions of "The Station" or "Station" in SOP unless otherwise specified is in reference to the reader's (employee's) assigned Nanotrasen Science Station or Area of Operations. The following (but not limited to) research stations are assigned these SOP documents: NSS Keberos, NSS Cereberon, and NSS Cyberiad.

Departmental SOP

Along with the guidelines listed below, each and every department has it's own subset of job-specific Standard Operating Procedure that is to be adhered to whenever possible.

Alert Levels

Code Green - All Clear

Standard operating level. No immediate or clear threat to the station. All departments may carry out work as normal.

  • Suit sensors are not required to be on.
  • Weapons worn by security are to be hidden except when in the case of an emergency.
  • Crew members may freely walk in the hallways.
  • AI/Cyborgs have no need to bolt down any secure areas.
  • Security must respect the privacy of crew members and no unauthorized searches are allowed.

Code Blue - Confirmed Threat

Elevated alert level. There are reports or other proof available to indicate that there is a threat to the station. When a Centcom threat summary is received and printed at communication consoles (happens automatically every roundstart), the blue alert level is applied.

  • Suit sensors are mandatory, but coordinate positions are not required.
  • Security may have weapons visible.
  • Crew members may be searched by security with probable cause.
  • AI/Cyborgs may bolt down high secure areas.
  • Energy guns, laser guns and riot gear are allowed to be given out to security personnel if the HoS or Warden agree.

Code Red - Immediate Threat

Maximum alert level. There is an immediate threat to the station or severe damage. Martial Law is in effect.

  • Suit sensors are to be turned fully on at all times.
  • Security can raid departments and arrest any crew member deemed a threat to the station.
  • All crew members must remain in their departments.
  • AI/Cyborgs may bolt down maintenance and airlocks leading to space.

Code Delta - Imminent Destruction

The station's self destruct mechanism has been engaged due to overwhelming threat to the station. Martial Law is in effect.

  • Suit sensors are to be turned fully on at all times.
  • All orders from Heads of Staff and Security must be followed, any disobedience is punishable by death.
  • All crew members are to evacuate immediately, if possible.

Different Situations

Evacuation

  • All personnel are to evacuate on the escape pods or the emergency shuttle, which Central Command sends.
  • All personnel are required to assist with evacuation. All crew must be evacuated, regardless of their consciousness.
  • Prisoners are to be brought to the secure area of the escape shuttle, except for prisoners who pose a severe threat.
  • AI units may be brought to Central Command on portable card devices (InteliCards) if structural failure is likely or AI units wish to leave.
  • Mechs and Cyborg units are to be hauled to the escape shuttle for Central Command to inspect.
  • Authorizing early shuttle launches is not allowed unless there is an immediate threat to shuttle integrity.

Fire and Other Environmental Hazards

  • Immediate evacuation of all untrained personnel.
  • Fire alarms to be used to control the hazard.
  • Atmospheric Technicians and Station Engineers are to remove the hazard.
  • Pump air back into the area when fixed.
  • Ensure the damage is repaired.

Viral Outbreak

  • If severe viral strain is on board the station, the Chief Medical Officer is required to quarantine infected parts of the station with the help of security.
  • All infected crew are to be isolated in Virology or Medbay.
  • Sterile masks/Internals and gloves are mandatory for medical personnel and recommended for crew.
  • Quarantine must be maintained until the outbreak is contained and resolved.
  • If the Emergency Shuttle is called, medical and security are to ensure no infected crew board the shuttle.
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